Store Manager

Are you passionate about delivering exceptional customer experiences, fostering a strong community connection, and leading a dynamic team? Cenizo, a growing coffee brand rooted in quality and community, is looking for a dedicated Manager to oversee daily operations and help us continue creating memorable experiences for our customers.

Key Responsibilities:

  • Customer Experience: Uphold and maintain exceptional customer service standards, ensuring every visit to Cenizo is outstanding.

  • Leadership & Team Development: Lead, train, and inspire employees to meet performance goals while fostering a positive work environment. Delegate tasks effectively to ensure smooth operations.

  • Operational Excellence: Handle scheduling, oversee preventative maintenance, and resolve any operational or employee issues to keep the business running smoothly.

  • Community Engagement: Manage social media accounts, plan outreach activities, and drive community engagement to strengthen Cenizo's connection with its customers.

  • Sales & Growth: Implement strategies to drive sales, uphold quality standards, and communicate needs or concerns to ownership.

What We Offer:

  • Compensation: $50,000–$75,000 annually, based on experience.

  • Quarterly bonus: Calculated off individual and store location performance

  • Insurance Stipend: $200/month

  • Time Off: Paid Time Off (PTO) and sick pay.

  • Discounts: Cenizo products

  • A Mission-Driven Environment: Be part of a company dedicated to quality, craftsmanship, and community, making a meaningful impact in the community

What We're Looking For:

The ideal candidate is a proactive problem-solver with excellent communication skills and a passion for customer service. You should thrive in a leadership role, enjoy engaging with the community, and be committed to maintaining Cenizo's high standards of quality.

How to Apply:

If you're ready to lead and grow with Cenizo, please complete an application here.

Join us in shaping the future of Cenizo while building connections in our community!